The Atelier Plantation Shutter Guarantee

We want the shutter you receive to match the custom order that was confirmed for manufacture.

In this article

• Check your order before manufacture
• When the delivered product differs
• Measure-related protection
• Do not alter a disputed item

Check your order before manufacture

Review the dimensions, colour, mount, frame and panel configuration carefully. Custom-made products are produced from those confirmed details.

When the delivered product differs

If you believe an item has been manufactured incorrectly or arrives damaged, photograph it before making modifications and contact us with the order details.

Measure-related protection

Where a separate measure guarantee applies to your order, its eligibility and conditions are governed by the current guarantee terms. Follow the required measuring and review steps before placing the order.

Do not alter a disputed item

Cutting, drilling or otherwise modifying a component can make an issue harder to assess. Contact us first when you believe the supplied item is incorrect.